The Meadows Surgery uses Engage Consult to support our patients with their ailments and questions. Before you submit a request, please read the following:
The practice team will try to accommodate patient preferences where possible however, request assignment & resolution method may be determined by clinical judgement.
Engage Consult should never be used within an emergency.
Patients will be contacted by the practice within 2 working days of submitting a request, or more quickly if considered urgent.
To discuss a problem with a member of the surgery team, please click the image below to use Engage Consult.
REMEMBER you don’t always need to submit a request.
Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.
Self Care
Care for yourself at home
Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds
Pharmacy
Local expert advice
Minor Illnesses
Headaches
Stomach upsets
Bites & Stings
GP Advice
Out of hours: Call 111
Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions
UTC
Urgent Treatment Centres
Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes
A&E or 999
For emergencies only
Choking
Chest Pain
Blacking Out
Serious Blood Loss