The Meadows Surgery uses Engage Consult to support our patients with their ailments and questions. Before you submit a request, please read the following:
The practice team will try to accommodate patient preferences where possible however, request assignment & resolution method may be determined by clinical judgement.
Engage Consult should never be used within an emergency, to book an appointment or to order medication.
Patients will be contacted by the practice within 2 working days of submitting a request, or more quickly if considered urgent.
To discuss a problem with a member of the surgery team, please click the image below to use Engage Consult.
REMEMBER you don’t always need to submit a request.
Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.
Self Care
Care for yourself at home
Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds
Pharmacy
Local expert advice
Minor Illnesses
Headaches
Stomach upsets
Bites & Stings
GP Advice
Out of hours: Call 111
Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions
UTC
Urgent Treatment Centres
Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes
A&E or 999
For emergencies only
Choking
Chest Pain
Blacking Out
Serious Blood Loss