Engage Consult

The Meadows Surgery uses Engage Consult to support our patients with their ailments and questions. Before you submit a request, please read the following:

The practice team will try to accommodate patient preferences where possible however, request assignment & resolution method may be determined by clinical judgement.

Engage Consult should never be used within an emergency, to book an appointment or to order medication.

Patients will be contacted by the practice within 2 working days of submitting a request, or more quickly if considered urgent.

To discuss a problem with a member of the surgery team, please click the image below to use Engage Consult.

 

 

REMEMBER you don’t always need to submit a request.

Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.

Self Care

Care for yourself at home

Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds

Pharmacy

Local expert advice

Minor Illnesses
Headaches
Stomach upsets
Bites & Stings

NHS 111

Non-emergency help

Feeling unwell?
Unsure?
Anxious?
Need help?

GP Advice

Out of hours: Call 111

Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions

UTC

Urgent Treatment Centres

Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes

A&E or 999

For emergencies only

Choking
Chest Pain
Blacking Out
Serious Blood Loss